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Reservation Policy

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of reservation, check-in, or check-out.

Know Before You Go: There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

General Policy:

• Check-in time starts at: 3 PM

• Check-out time is: 11 AM

• Must be 18 or older to check in.

• Extra-person charges may apply and vary depending on hotel policy.

• Guests must show current, government-issued photo identification at the time of check-in.

• Photo identification and credit card are required at check-in for incidental charges.

• A $200 cash deposit, in addition to the cost of the room, is required for guests paying cash

• Credit/debit cards are preauthorized for an additional $50 for incidentals.

• Special requests are subject to availability upon check-in and may incur additional charges.

• Special requests cannot be guaranteed.

Cancellation Policy:

• Cancel by 3PM local hotel time at least 24 hours prior to arrival to avoid a 1 night + tax cancellation fee

• Hoopfest weekend reservations require at least a 30-day cancellation notice prior to the arrival date. Credit cards will be charged for the total amount of stay 30 days prior to the arrival date.

• Bloomsday and all other Blackout Date reservations require at least a 7-day cancellation notice prior to the arrival date. Credit cards will be charged for the total amount 7 days prior to the arrival date.

Pet Policy:

• Dogs Only (Dog Fee = $25 per pet per stay + tax)

• Max 2 dogs per stay

• No guest may leave their dog unattended in car in hotel lot at any time

Parking fee:

• Onsite and overflow parking available for $5 per night per car

• Onsite parking is limited (first come first served)