Frequently Asked Questions

Hotel Amenities

Yes! We provide complimentary high-speed wireless internet for our guests.

Parking is available inside Hotel Ruby’s courtyard for $5 per night per car. Spaces are limited. Public parking is available nearby.

We are dog-friendly! We even have a dog park on the riverside of the hotel for our furry guests.

Read more about pet-friendly rooms and fill out the form here ›

There is a $25 pet fee per dog, with a maximum of 2 dogs per pet-friendly room. In the unfortunate instance of additional damages to the room, additional charges may be assessed.

Read more about pet-friendly rooms and fill out the form here ›

No, unfortunately we no longer offer a shuttle.

We do not offer room service at our hotel. However, you can enjoy takeout options from our affiliated restaurants, the Gilded Unicorn and Steam Plant Restaurant.

Check out our dining page for more information ›

While we do not offer a full breakfast service, we provide fresh coffee and tea 24/7 for our guests.

We do recommend Rosie’s Restaurant for breakfast, just next door to the hotel. Get 15% off when you show your key card.

We have an onsite bar, Sapphire Lounge, located on the ground floor on the South end of the hotel with limited food.

We partner with the Steam Plant RestaurantRosie’s Restaurant, and the Sapphire Lounge, all located downtown within walking distance. We also partner with Caruso’s Sandwiches & Artisan Pizza U-District, located just 7 minutes away, via vehicle, of the hotel.

Check out our dining page for more information ›


Hotel Ruby offers convenient amenities to enhance your stay, including onsite parking for $5 per night, high-speed WiFi, in-room microwave and mini-fridge, complimentary bicycles (seasonal), dog-friendly accommodations (with a $25 fee per stay), a 100% non-smoking environment, guest laundry facilities, and access to a nearby fitness center at our sister hotel, Steam Plant Hotel.

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Unfortunately, we do not have a pool or hot tub at our hotel. However, we offer a comfortable and welcoming atmosphere for you to enjoy during your stay.

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Yes, Hotel Ruby is located in the center of Spokane’s Entertainment & Theater District, offering great walking opportunities right outside our doors, including The Bing Crosby Theater, the Knitting Factory, and the Fox Theater. You can also reach Riverfront Park, a beautiful urban park along the Spokane River, in less than a 15-minute walk from the hotel. Enjoy exploring the vibrant city streets and nearby scenic park during your stay at Hotel Ruby.

While Hotel Ruby doesn’t have a fitness center on property, guests are invited to use our sister hotel, Steam Plant Hotel, which has a fitness center one block away for your use.

Absolutely! We offer bicycles for our guests’ use. Please note that bike availability may vary, and for your convenience, the first 4 hours of use are complimentary. Guests are responsible for any lost bikes or damages incurred during rental. Please see the front desk for the bike rental agreement. Helmets and locks are included.

Room Amenities

In every room, there is a comfortable bed with fresh sheets, a TV, a mini-fridge, microwave, and a personal bathroom with free toiletries, hair dryer, and towels.

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Yes! These are subject to availability on a first-come, first-serve basis and can be requested at the time of arrival. They are $10 per day and limited to one per room.

Yes! These are subject to availability on a first-come, first-serve basis and can be requested at the time of arrival.

Yes! We have a coin-operated laundry facility. Please check with the Hotel Front Desk if you need assistance.


Anytime after 4:00 pm.

Early check-in is subject to availability and fees may vary.

Anytime before 11:00 am.

There is a late check-out fee of $15/hour.

A minimum check-in age is 18 years old, and must show a valid bank credit or debit card with an ID that matches reservation name.

With a valid bank credit or debit card on file.

Pre-paid and reloadable cards may be accepted at check-out, but not check-in.

There is a $75 authorization hold for each room taken at check-in.

Our returning guest discount rate is exclusive to guests who have stayed with us previously. This special rate applies only to the room occupied by the returning guest themselves.

Our Corporate Discount Program is an exclusive offer designed to provide employers and their traveling employees with significant cost savings and enhanced benefits during their stays. This program caters specifically to organizations with frequent business travelers, ensuring a seamless and rewarding experience for every trip.

Yes, we proudly support our military members and veterans by offering a military discount. It is our way of expressing gratitude for their dedicated service and sacrifice.

Please note you must show your military ID when you check in.

Absolutely! Besides our regular discounts and promotions, we offer exclusive deals and promo codes throughout the year. By following us on Facebook, Instagram, and Twitter, you can stay updated on the latest offers, flash sales, and limited-time discounts. Don’t miss out on the chance to save even more!